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Credits in Journeys

How credits are calculated

Kristín Helga Magnúsdóttir avatar
Written by Kristín Helga Magnúsdóttir
Updated over a week ago

Plans in Journeys have a number of included credits that the account can use.

Credits are consumed every time an action is run.

For example you consume one credit when:

  • An email is sent

  • A form is sent

  • An integration action is run

The only actions that do not consume credits are placeholders and branches (note that condition actions do consume credits).

All other actions, except for AI actions, consume 1 credit.

Credits for AI actions

The credits consumed by AI actions depends on the amount of text that is inserted into the AI and the amount of text you get back from the AI.

OpenAI calls these tokens, and a rule of thumb is that 750 words are roughly 1000 tokens.

The price of the tokens vary between the models, for example GPT-5 is 5x the price of GPT-5-mini.

The formula for credit use is:

(input_tokens * cost_per_input_token + output_token * cost_per_output_token) * 2/0.06

Where 2/0.06 is the conversion from token cost to credits used.

Example of AI calculations:

Let's say I have a question:

"Tell me what is considered the most beautiful color in the world"

and the AI responds:

"It is very different between people, but research shows that green is the top color."

Then the calculations could be:

Prompt: “Tell me what is considered the most beautiful color in the world”

  • Words: 12

  • Likely tokens: ~12–14 (Iets use 13)

Response: “It is very different between people, but research shows that green is the top color.”

  • Words: 17

  • Likely tokens: ~20–23 (lets use 22)

So estimate:

  • input_tokens ≈ 13

  • output_token ≈ 22

When this article is written, the price for gpt-5.1 is $1.25 per 10 million tokens and the price for gpt-5-mini is $0.25 per 2 minni

When this article is written, the price for input and output tokens are:

Model

input ($ per million tokens)

output ($ per million tokens)

gpt-5.1

1.25

10

gpt-5-mini

0.25

2

So the estimated credit use for this request using the gpt-5-mini model would be:

(13*0.25/1000000 + 22*2/1000000) * 2/0.06 = 0.001575 credits.

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