A dedicated admin user keeps your journeys running no matter who joins or leaves your team.
✅ Before you start
You need admin access in monday.com.
You need a shared email address for the new user, e.g. integrations@yourcompany.com. A shared inbox means password resets and security emails reach your team, not one person.
Note that the dedicated user counts toward your plan's user limit like anyone else.
👤 Step 1: Create the dedicated user
In monday.com, click your profile picture → Invite members, enter the shared email address and send the invite.
Open the invite from the shared inbox and finish signing up. Use a clear name such as "50skills integration" and save the password in your password manager.
Back in your own account, go to Profile picture → Administration → Users, find the new user and change their user type to Admin.
📋 Step 2: Give the user access to your boards
Journeys can only use boards the dedicated user can see. The user can see main boards in their workspace automatically. For each private or shareable board you want to use in journeys, open the board, click Invite and add the dedicated user.
🔑 Step 3: Copy the personal API token
Sign out, then sign in to monday.com as the dedicated user.
Go to Profile picture → Administration → Connections → Personal API token and copy the token.
If you regenerate the token later, the old one stops working and you'll need to reconnect in Journeys.
🚀 Step 4: Connect in Journeys
In Journeys, open the monday.com app, paste the token into Personal API token and click Connect. That's it! you're ready to use monday.com in Journeys 🎉 .