Journeys offers two ways to connect with external systems:
App marketplace: Connect to third-party systems with our ready-made integrations.
Custom integrations: Build your own integration with virtually any system that provides an API.
Which option is right for you depends on the system you want to connect to.
App marketplace
The app marketplace is the easiest way to connect Journeys to other systems.
Marketplace integrations are pre-built and maintained by 50skills, making them quick to set up and easy to use in your journeys.
After following the authentication guide and clicking connect, you can instantly start using the marketplace app's actions in your journeys!
Our marketplace is continuously growing as we add support for more systems. If the system you want to connect to is available in the app marketplace, we recommend using it whenever possible.
Custom integrations
If your system isn’t available in the app marketplace, you can create your own custom integration.
Custom integrations allow you to connect Journeys to any system that exposes an API, making them a great option for:
Internal company systems
Niche or industry-specific software
Systems that are not yet available in the app marketplace
Custom APIs developed by your organization
Please note that you will need to set up the authentication and endpoints yourself in the integration builder, so ideally get a tech-savvy person to set this up.
Can’t find your system in the marketplace?
We’re continuously expanding our app marketplace based on customer feedback.
If there’s a system you’d like to see supported, we’d love to hear from you. Submit an integration request and we’ll consider it for future development.
Tip: Even if your requested integration isn’t available yet, you can still create a custom integration for it.
Is an action you need missing from a marketplace app?
Let us know via our support chat and we'll look into whether we can add it 🚀