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Zendesk: Generating credentials

Follow this guide to connect Zendesk to Journeys using OAuth 2.0 authentication.

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Written by Raul Castro Fernandez

Register an OAuth Client in Zendesk

  1. Sign in to your Zendesk account as an Admin. Go to the Admin Center by clicking on the sidebar at the top left, then, on the left sidebar, click on the Apps and integrations button.

  2. Next, find APIs → OAuth clients in the sidebar:

  3. Click Add OAuth client.

  4. Fill in the following fields:

    • Name: Journeys

    • Description: Integration with Journeys by 50skills

    • Company: 50skills

    • Client kind: Confidential

    • Redirect URLs: Leave empty

  5. Click Save.

  6. Copy and store the Identifier (also known as the client ID) and Client Secret for later.

  7. That's it! 🎉 You're ready to go back to the connection window in Journeys and finish the steps to connect to Zendesk.

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